Inno Foods Group is a Global Food production facility in high-end luxury snack industry. We are looking for an experienced Junior Marketing Specialist to execute marketing campaigns, manage content and assist with customer engagement. This role provides hands-on experience across marketing functions including project management, social media, content creation, analytics, and cross-team collaboration.

Junior Marketing Specialist

Key Responsibilities

1. Marketing & Project Support

• Assist in executing marketing campaigns and local promotional initiatives.
• Help develop and manage timelines, processes, and briefs for creative projects (ads, email, web, and print).
• Support annual advertising plans, product launches, and media campaigns.
• Coordinate with agencies and vendors, providing feedback on creative assets and ensuring brand consistency.
• Conduct basic competitive analysis and help track marketing KPIs.

2. Social Media & Content Creation

• Plan, capture, edit, and publish photos and videos for social and digital channels.
• Maintain content calendars for multiple brands (Inno Foods, High Point Resort, West Coast Edge Furniture).
• Participate in content shoots, including occasional on-camera appearances and travel (up to 2 short trips per month).
• Monitor social metrics, run simple A/B tests, and prepare performance reports.
• Stay informed on trends and help maintain consistent brand storytelling.

3. Customer Support & Community Engagement (Inno Foods)

• Respond to customer inquiries (email, phone, social) within 24 hours.
• Use Gorgias to manage tickets, categorize issues, and document responses.
• Follow customer care protocols and escalate complex issues as needed.
• Summarize recurring issues or feedback for the marketing and operations teams.

4. Cross-Functional & Administrative Support

• Work with QA, logistics, and marketing teams to help resolve customer and campaign issues.
• Maintain organized records of content, customer feedback, and campaign data.
• Adapt to shifting priorities and support the team with administrative tasks.

Skills & Qualifications

• Degree or diploma in Marketing, Communications, or a related field.
• Strong organizational and multitasking skills.
• Basic skills in content creation (photo/video editing tools).
• Familiarity with social media platforms and digital marketing concepts.
• Experience managing e-commerce websites and marketplaces (Shopify, Amazon, Walmart Seller Center, Costco portal , experience in these platforms is an asset).

If you are interested in working for a growing company with a fantastic culture then please email your resume at HR@innofoods.ca! We look forward to hearing from you.