GreenLeaf Acupuncture & Herb Clinic (www.greenleafclinic.ca) is a well-established and respected clinic located in Downtown Vancouver. Since opening in 2007, we have steadily grown while building a strong reputation for patient satisfaction and clinical excellence.

We are currently seeking a long-term addition to our front office team—someone who is passionate about healthcare, enjoys engaging with patients, and brings a positive, professional presence to our clinic.

Responsibilities

• Delivering outstanding patient service and ensuring smooth front desk operations
• Scheduling, phone/email correspondence, billing, and filing using Jane App
• Coordinating internal communications between practitioners and patients
• Supporting marketing initiatives including clinic social media management (Instagram, Reels, posts/stories)
• Maintaining a clean and organized reception area, including light cleaning duties and restocking clinic supplies
• Other tasks as required

Qualifications

Required:

• Fluent in Korean and English (verbal and written)
• Minimum 2 years of administrative, front desk, or office experience
• Professional appearance and strong interpersonal communication
• Reliable, punctual, and able to work independently and as part of a team
• Legal authorization to work in Canada (Citizen, PR, or valid Work Permit)

Preferred:

• Experience in a healthcare setting (TCM, massage, physio, etc.)
• Familiarity with Jane App or other EMR systems
• Prior experience in social media management (Instagram, Canva, basic editing)
• Customer service or marketing background is an asset

Job Types: Full-time(40 hr/week), Permanent

Compensation & Benefits

• Starting from $3,500/month
• (Higher compensation offered for applicants with relevant experience or strong skillsets in administration, marketing, or social media. We aim to offer more than industry averages for high-contribution candidates.)
• Extended health benefits
• 10 paid vacation days per year
• Paid professional development days
• Year-end bonus based on performance
• Work uniform and on-site training provided

How to Apply

Please send your resume and a brief cover letter to our clinic email: info@greenleafclinic.ca.

We thank all applicants for their interest; only shortlisted candidates will be contacted.

No phone inquiries or walk-ins, please.